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CULTURAL COMPETENCY/Talking about Cultures


Everybody is different, and these differences take many forms which include, but are not limited to:

Ethnicity and Culture - the sources of the customs, language, and sense of identity that people with similar roots often share.

Geographic background - the neighborhood, city, region, or country that shapes an individual's life and values.

Life experiences - which include family backgrounds, values, and traditions, as well as school, work, travel, recreation, and hobbies.

Beliefs - including one's religion, outlook, and philosophy of life.

Physiology - which determines gender and physical abilities.

Working styles - the importance of teamwork and conflict resolution, leadership qualities, and communication styles.

How we respond to these differences will determine the success of the relationship between a patient and her provider.

Source: Hearts & Hands. Edition No. XIII. 2000, April. Ronald McDonald House Charities.

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